Written by Administrator Friday, 06 November 2009 10:37
Since IESCO and LESCO announced and asked to their customers not to submit their bills through Telenor easypaisa or Tameer Bank because there is no agreement settled between IESCO and LESCO and Tameer Bank regarding Bills payment collection. Finally Telenor and Tameer Bank clarified the issue in a press release that they are authorized to collect bills and deposit them through KASB aggregator service as per their agreement with KASB.
“Tameer Bank has a contract with KASB authorizing it to collect bills and deposit them through KASB’s aggregator service. Tameer Bank entered into an electronic bill collection arrangement with KASB Bank under their “eUBS” service in 2007. This Service Level Agreement was enhanced in February 2009 to cater for its Branchless Banking approval. The channels covered under this arrangement include IVR, ATM, Call Center, POS and other Over the Counter (OTC) modes. We would like to highlight that all utility companies, which have electronic billing arrangements with KASB have been made available to member banks as well. Therefore, Tameer Bank rightly availed this electronic collection under its umbrella agreement with KASB. As per contract, KASB is responsible for all negotiations and arrangements with utility companies, and we are asking them to resolve this issue with IESCO and LESCO as soon as possible.”
Although as per agreement Telenor can continue the easypaisa services but Finally Telenor decided to discontinue its easypaisa services from IESCO, they in dialogs with IESCO as soon as any settlement happened between Tameer Bank and IESCO, Service will be resumed.
On contact with Telenor: Telenor assured all easypaisa cutomers who have paid their IESCO and LESCO bills through easypaisa that their amounts have been safely been deposited to the relevant companies. They may contact to Telenor at 111-345-100 for futher queries and concerns.
Telenor also said that they are well focused over the Telenor easypaisa services and in process of enhancing their accommodation over it soon Telenor easypaisa will be ahead with the valuable branch less banking and mobile commerce services.
We hope and pray for the best from Telenor.
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